Frequently Asked Questions

Simply click "Create Yours" on our homepage, upload 3-5 clear photos of the person or pet, select your preferred size and any customizations, and proceed to checkout. Our artists will begin crafting your unique bobblehead as soon as your order is confirmed.

We recommend uploading 3-5 high-quality photos showing front, side, and any specific poses or expressions. Natural lighting works best. The clearer your photos, the more lifelike your bobblehead will be. Don't worry about perfection — our artists are experts at bringing out the best details.

Absolutely! You can order multiple bobbleheads in a single order. Whether it's a family set, wedding party, or corporate gifts — we offer bulk discounts for orders of 5+ bobbleheads. Contact our team for custom corporate packages.

From photo upload to delivery, the full process typically takes 2-3 weeks. Design preview takes 2-3 business days, hand-sculpting takes 5-7 days, and shipping varies by location. Rush orders are available — contact us for express delivery options.

Once you approve the design and we begin sculpting, changes become limited. However, we offer unlimited revisions during the design preview stage — so take your time to review every detail before giving the green light. We want you to be 100% satisfied!

We use premium polymer clay that's durable, non-toxic, and built to last a lifetime. Each piece is hand-painted with high-quality acrylic paints for vibrant, lifelike colors. Our materials are eco-friendly and safe for all ages.

Yes! We offer worldwide shipping to over 100 countries. All orders include tracked delivery so you can monitor your bobblehead's journey. Delivery times vary: UK (3-5 days), Europe (5-8 days), USA/Canada (7-12 days), Rest of World (10-20 days).

We offer free worldwide shipping on all orders over £75. For orders below £75, standard shipping is £4.99 and express shipping is £9.99. All shipments are fully insured and tracked for your peace of mind.

Your bobblehead is carefully wrapped in protective foam and placed in our signature premium gift box with the BOBBLERZ logo. The box is then secured in a sturdy shipping carton with bubble wrap. Perfect for gifting straight out of the package!

We stand by our 100% Satisfaction Guarantee. If your bobblehead arrives damaged or doesn't match the approved design, we'll remake it free of charge or offer a full refund. Your happiness is our top priority — no questions asked.

You can cancel your order for a full refund within 24 hours of placing it. After 24 hours, if sculpting has already begun, a partial refund may apply. Contact our support team as soon as possible and we'll do our best to accommodate your request.

Absolutely! You can choose from our range of pre-designed outfits or request a fully custom outfit. We can add accessories like glasses, hats, tools, sports equipment, and more. Just mention your preferences when uploading photos or contact us for special requests.

Yes! We absolutely love creating pet bobbleheads — dogs, cats, horses, birds, and more. Upload clear photos of your furry (or feathered) friend and our artists will capture their unique personality. Pet bobbleheads make incredibly heartwarming memorials and gifts.